Introduction to KinderCare Learning Companies

KinderCare Learning Companies is a leading provider of early childhood education, with over 50 years of experience and more than 2,000 early learning center programs across the country. We are committed to creating environments where kids grow and thrive, and we are passionate about supporting communities and encouraging lifelong learners. As one of only four companies to receive the Gallup Exceptional Workplace Award six times, we are confident that you can grow and thrive with us too.

Job Overview

We are seeking an experienced and skilled Remote Subsidy Tuition Field Coordinator to join our dynamic team in Sacramento, CA. This position offers a hybrid work model, combining remote work with time in our office, and requires a strong and diverse skillset in relevant areas to drive success. As a Subsidy Tuition Field Coordinator, you will be directly accountable for coordinating activities for assigned centers with child care assistance programs, ensuring compliance with federal, state, and local agencies and company policies and procedures.

Key Responsibilities

• Align with company and subsidy tuition strategy, goals, and objectives; effectively adapt to change
• Acquire agency contracts and review all agency requirements
• Process and maintain authorizations; partner with centers and agencies to secure reimbursements
• Complete accounts receivable transfers and discounts; compile weekly details and update field operations
• Review attendance documents and complete billing process in accordance with agency guidelines
• Reconcile payments to accounts receivable, complete AR adjustments, address re-bill and/or refund opportunities
• Follow up on all account receivables and prepay balances until fully resolved
• Prepare and distribute reports, monitor for unusual items, and resolve and/or raise issues as appropriate
• Audit and reconcile center financial records and complete appropriate adjustments
• Maintain and store subsidy records in accordance with agency guidelines and company policies and procedures
• Form effective relationships with internal and external partners, including field operations and child care agencies
• Maintain customer focus and participate in huddle calls and center director meetings
• Prepare audit documentation and reports notifications of agency audits
• Demonstrate full ownership for assigned centers
• Perform all functions in a timely and accurate manner
• Other related duties as assigned

Essential Qualifications

• High School diploma required
• Bookkeeping, billing, and accounts receivable experience preferred
• 10-key proficiency
• Strong digital literacy covering financial systems and general office software, including MS Office (Word, Excel, PowerPoint) and email
• Highly engaged, with confirmed skills in customer service, professionalism, conflict resolution, and collaboration
• Professional verbal and written communication skills
• Effective personal organizational skills and skills in learning agility
• Ability to work independently, with analytical and problem-solving skills
• Ability to meet deadlines in a timely manner by prioritizing work in a multi-task environment
• Ability to work overtime hours as vital and withstand long periods of sitting and frequent use of computer and telephone

Preferred Qualifications

• Experience in early childhood education or a related field
• Knowledge of federal, state, and local regulations and guidelines related to child care assistance programs
• Experience with financial systems and software, including accounts receivable and billing
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions

Career Growth Opportunities and Learning Benefits

At KinderCare Learning Companies, we are committed to supporting the growth and development of our employees. As a Subsidy Tuition Field Coordinator, you will have access to a range of training and development opportunities, including:

• Professional development workshops and conferences
• Online training modules and courses
• Mentorship and coaching from experienced colleagues
• Opportunities for advancement and career growth within the company

Work Environment and Company Culture

Our company culture is built on a foundation of respect, inclusivity, and diversity. We believe that everyone belongs in our circle, and everyone deserves to be celebrated for who they are. We are committed to creating a safe and welcoming work environment, where all employees feel valued and supported.

We are proud to be an Equal Opportunity employer, and we welcome applications from diverse candidates. We are also committed to supporting the health and well-being of our employees, with a range of benefits and perks, including:

• Competitive salary and benefits package
• Discounted child care benefits for employees
• Medical, dental, and vision benefits for employees and their families
• Employee assistance programs and mental health support
• Generous paid time off and holidays
• Opportunities for professional development and growth

Compensation, Perks, and Benefits

We offer a competitive salary of $20 per hour, plus a range of benefits and perks, including:

• Comprehensive benefits package, including medical, dental, and vision benefits
• Discounted child care benefits for employees
• Employee assistance programs and mental health support
• Generous paid time off and holidays
• Opportunities for professional development and growth

Conclusion

If you are a motivated and experienced professional, with a passion for early childhood education and a commitment to excellence, we encourage you to apply for this exciting opportunity. As a Subsidy Tuition Field Coordinator with KinderCare Learning Companies, you will be part of a dynamic team, working together to create a world of learning, happiness, and adventure for children and families. Don't hesitate – apply today and take the first step towards a rewarding and challenging career with our company!