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Sales Coordinator (Hybrid: Onsite & Remote) (West Region)

November 20, 2025

<a href='https://www.myworkday.com/usfoods/d/task/2998$47185.htmld' target='_blank'>ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE</a>Join Our Community of Food People!This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10 percent onsite at distribution center offices located anywhere in the Northeast Region of the United States as follows: Anchorage AK, Everett WA, Fife WA, Spokane WA, Billings MT, Portland OR, Salt Lake City UT, Albuquerque NM, Lubbock TX, Phoenix AZ, Las Vegas NV, San Diego CA, Corona CA, Los Angeles CA, Fontana CA, San Francisco CA, Sacramento CA, Reno NV, Fresno CA within a 50 mile distance to the listed Distribution Offices. This role will most likely be in the office approximately 1 time per month or occasionally for training. The Sales Coordinator will drive results as the first point of contact for assigned Territory Managers and Customers through Team selling, administrative support, and resolving questions/requests/issues in a timely manner utilizing detailed knowledge of US Foods products, systems, and tools. Serve as the primary liaison between Customers, Territory Managers, District Sales Managers and Product Sales Support Administrator (PSSA) as well as but not limited to Operations, Credit & Transportation. Engage in regular phone conversations with customers, including taking orders, resolving issues, and opportunistically selling. Review orders placed through US Foods Online to ensure accuracy / completeness, contacting customers with suitable substitutes as necessary. Provide administrative support to Territory Managers and District Sales Managers, as needed. Escalate issues to appropriate parties, as necessary, to ensure appropriate responses.<h1>BECOME A US FOODS® ASSOCIATE!</h1>Ready to build a career with a company that’s leading the foodservice industry? We help YOU make it! ScheduleTuesday - Saturday8:30 - 5 PST (T-F); 7-3:30 PST (S)<h1>Benefits: Full US Foods Benefits - DAY 1!</h1>medical, dental, vision, 401K, life insurance, and much more!US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus. Main Ingredients of the Job<ul><li>Take actions that deliver US Foods Key Results by developing relationships with key customers both internal and external.</li><li>Contact customers for orders, add-ons, etc. Process orders through internal order entry systems. Promote Customer engagement with US Foods.com as a source for order entry as well as Value added Services</li><li>Contact customers to highlight on-going promotions and opportunities to up-sell/cross-sell to distribute slow moving items, close-out items and special buy items.</li><li>Team up with Territory Managers (average 10) to actively support their customers through regular, scheduled contact and drive sales performance with suggestive, persuasive selling. Support order guide maintenance in Edge and Customer shopping lists in US Foods.com</li><li>Respond to customer and Territory Manager questions and requests (e.g., price information) in a timely manner, either by determining answer on your own or escalating to appropriate Market or Area resources (Operations, Category Management, Finance, Replenishment, etc.) or external vendors, as required. Maintain ownership of all follow up communication from escalated inquiries.</li><li>Leverage proprietary US Foods systems and tools to quickly and accurately answer inquiries to provide insight. Systems and tools include, but is not limited to the following: US Foods On Line, Salesforce.com, Edge, PRISM, Retalix, Enterprise Product Search (EPS), Demand Communication Tool (DCT), SODS system for Special Orders, CDMR for Credit requests, Tandem – SMOI for Special Order Management, CES Quotes to support Equipment & Supply Sales</li><li>Take personal responsibility for continued professional development.</li><li>Attend department sales meetings, product trainings and cuttings to develop and grow product and vendor knowledge as required.</li><li>Provide administrative support to Territory Managers and Sales Management to process credits, special orders, drop-ships, re-routing delivery days, will calls, etc.</li><li>Respond to product receiving and pricing inquiries, ensuring accuracy and timeliness.</li><li>Provide vacation/back-up coverage to Territory Managers and weekend coverage for all inbound Sales Coordinator calls.</li></ul> What You Bring to the Table<ul><li>High School diploma or equivalent required; Bachelor’s degree preferred.</li><li>At least three (3) years of previous customer service experience required. Food service distribution experience preferred. Previous sales experience preferred, but not required. Working knowledge of CRM tools is a plus (especially if it’s Salesforce.com).</li><li>Strong verbal communication and interpersonal skills and solid problem resolution ability required.</li><li>Candidate must have a solid customer service orientation, with ability to professionally and effectively influence/persuade customers to purchase products.</li><li>Able to process multiple issues simultaneously, driving them to successful resolution.</li><li>Working knowledge of Microsoft Word, Excel and Outlook required</li></ul>This role will also receive: overtime compensationBenefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: <a href='https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.usfoods.com%2Fcareers%2Fbenefits.html&data=05%7C02%7CJill.Cushman%40usfoods.com%7C972ccad5d7d9450a3c1808dcc2236b36%7C832c6ba93f7845f3b4b0d28c2893ca8a%7C0%7C0%7C638598704587087605%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=IYRC0iEg1X3nDK4QETIKBvQYska1GjyAa7HcAPV5ams%3D&reserved=0' target='_blank'>https://www.usfoods.com/careers/benefits.html</a>.Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between $17 - $25***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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