RN Care Coach, Fully Remote FL

Description

Join Our Team as a Registered Nurse Care Coach (RNCC)!

Are you a compassionate RN looking to make a meaningful impact from the comfort of your home? We’re seeking experienced Registered Nurses to join our care team as Care Coaches, helping patients manage chronic conditions and navigate their healthcare journey.

Why This Role?

  • Make a real difference in patients’ lives through telephonic care and education.

  • Work independently managing your patient caseload.

  • Flexible, remote-friendly environment.

What We’re Looking For:

  • Proven ability to manage approximately 75 inbound and outbound calls daily while maintaining quality patient interactions.

  • Backgrounds in case management, home health, discharge planning, population health management, or chronic condition management are highly desirable.

  • Comfort working telephonically and managing patient caseloads independently.

  • Strong clinical knowledge and excellent communication skills.

Why You’ll Thrive Here:

  • Our team values RNs who are proactive, patient-focused, and skilled at coaching patients through chronic conditions.

  • You’ll leverage your experience in population health management or chronic condition programs to provide top-notch care.

  • We welcome nurses from diverse clinical backgrounds. If you’ve worked with commercial insurance telephonic programs, you have the skills we need!

Make a difference. Coach patients. Elevate care.

Apply today and bring your expertise to a growing, supportive care team!

Qualifications

Knowledge, Skills and Competencies

  • Demonstrated ability to adapt and be flexible in an environment that moves at a rapid pace, where change is common and frequent.
  • Solid working knowledge of Excel with proficient skills in MS Word, PowerPoint, and Outlook
  • Ability to manage multiple projects and conflicting priorities.
  • Excellent time management skills.
  • Strong Problem solving and critical thinking skills.                                              
  • Excellent communication skills; verbal and written, and organizational skills

Education and Experience

  • Active RN license in state of employment with a multi-state compact license for States served.
  • Case Management Certification (CCM), preferred
  • 2-4 plus years managed care experience

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer

Additional Information

  • Must abide by all HIPAA, Confidentiality & Privacy Laws
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job

DISCLAIMER:

Job descriptions are not meant to be all-inclusive and/or the job itself is subject to change. Nothing in this job description restricts ilumed’s right to assign or reassign duties and responsibilities to this job at any time

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...