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Hospice Telephone Triage RN- FT 6:30a-4p Mon-Fri/no wknds (REMOTE)

November 20, 2025

We invite you to join our growing team!

IntellaTriage Nurses enjoy the benefits of working from home, providing care, without the stress and expense of commuting each day!

**MUST have or be willing to obtain a Compact RN license

**MUST live in/work from a Compact US state

**Experience with end-of-life care is required

**Must have high speed internet

**Must be tech savvy, enjoy a fast-paced environment, and have keyboard competence

Full- time schedule:

Work Monday-Friday 6:30a-4p CST/ no wknds

Built around a mission to improve the lives of nurses and patients, IntellaTriage has been providing after-hours nurse triage for hospice and home health providers since 2008. Utilizing best-in-class technology, IntellaTriage provides round-the-clock direct access to licensed, registered nurses using client-customized protocols for patient-centered, compassionate care. We are growing rapidly and excited to support our clients’ nursing staff in the field by leveraging our outsourced team of nurses to manage after-hours care delivery. Our triage nurses become an extension of our clients’ care team, and they trust us to support them and their patients during their non-core hours. Learn more at www.intellatriage.com.

Our Hospice Triage Nurses:

Have experience in hospice, palliative, end-of-life care and in fast-paced environments: ED, critical care, surgical services, etc.
Part-time nurses work a minimum of 1 week day shift & every other weekend both Saturday & Sunday
Receive three weeks of remote paid training. The training schedule varies based on availability

If you like exciting, fast-paced roles, keep reading…

You can pick up additional shifts, if available, for the clients’ you are trained to support.
We will provide you with a laptop and headset.
You’re required to use your own high-speed internet
You’ll need a quiet space, away from noise and distraction, while you work (privacy/HIPAA compliant space is required).
You’ll access EMRs for charting and utilize our internal applications to perform job functions
You MUST be able to follow instructions, read directions, and be confident using technology
A minimum of 30 minutes paid shift prep is required prior to taking calls
You’ll spend 30 minutes to 2 hours, at the end of your shift, completing remaining charting before clocking out

Sound exciting to you?

Then… put those days on the floor, that commute, and those hours on the home-visit road behind you! Our nurses enjoy working from their home; no more purchasing scrubs, expensive takeout, large gas bills, or extra wear-and-tear on your vehicle.

Working remotely gives you more time to spend with those you love!

In a recent press release, the 2022 IntellaTriage Nurse of the Year said: "Work from home and be able to provide hospice care? This can't be real!" Five years later, she is IntellaTriage Nurse of the Year. "I love it here, and I will work here until I retire." Read more about this award and its accompanying benefit here: https://bit.ly/3OfebO5

Requirements

MUST have or be willing to obtain a Compact RN license (states with pending or future implementation dates are not considered current compact states until the implementation date)
You must remain in good standing and ensure your home state license remains active.
- IntellaTriage will cover the cost of non-compact state licensure if necessary for client support.
Hospice, palliative, end-of-life care is strongly preferred
Experience in a fast-paced environment: ED, surgical services, or critical care, etc.
Must be comfortable accessing multiple technology applications to document during calls
Ability and comfort with typing in a fast-paced environment
Fluency in English is required, additional languages are a bonus
Must physically reside in the U.S. and be legally eligible to work for any employer
Must be able to complete three weeks of remote paid training that is conducted during days and evenings
Must be available to work every other Saturday & Sunday
Must be available to work some Holidays as required
Must be able to handle stress and multitask when receiving calls (minimum of 5 calls per hour on weekdays, and up to 8 per hour on weekends)
Must be able to communicate empathically with patients while adhering to protocols
Must maintain CEU’s as designated by the states in which you are answering calls
Must attend any in-services, and additional training on an as needed basis
Must pass background check and nurse licensing check

Benefits

All Remote Hospice Triage RNs, once trained to their originally assigned team are paid $23 per hour. There are multiple opportunities to increase the hourly rate. All nurses are eligible for a $1 shift differential for overnights and a $1 shift differential for weekends (Saturday & Sunday). All part-time and full-time nurses accumulate PTO, based on the number of hours worked (per year). All part-time and full-time nurses are eligible to participate in our 401(k) plan. Full-time nurses may also participate in medical, dental, vision, and/or supplemental insurances.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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