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General Clerk Representative - Accredo - Remote
About the position
Responsibilities
- Adhere to quality and production standards while complying with all applicable company, state and federal safety and environmental programs and procedures.
- Follow up on the individual workload and take appropriate action when agreed targets are not met.
- Work within a fast-paced environment.
- Take initiative for problem solving with ability to multitask effectively and use critical thinking when working different tasks with the team.
- Maintain a co-operative and friendly working environment.
- Take ownership of difficult tasks.
- Respond via the most efficient channel (e.g. phone, e-mail, letter, etc.).
- Demonstrate exemplary customer service skills.
- Effectively manage time to complete job responsibilities and tasks.
- Prioritize work by knowing the most effective and efficient processes to accomplish tasks, with a focus on continuous improvement.
Requirements
- High school diploma or GED required.
- 1 year of experience in call center preferred.
- Ability to work in collaboration with a team.
- Proficient in Typing.
- Knowledge of MS Suite (Microsoft Excel, Microsoft Word, PowerPoint) preferred.
Benefits
- Comprehensive health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
- 401(k) with company match.
- Company paid life insurance.
- Tuition reimbursement.
- Minimum of 18 days of paid time off per year.
- Paid holidays.
- Eligibility to participate in an annual bonus plan.
