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Field Care Coordinator, Remote in Sherman, TX and Area

November 29, 2025

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together In this Field HSS Coordinator role, will be an essential element of an Integrated Care Model by relaying the pertinent information about the members' needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. This is a Field Based position with a Home-Based office. If you reside within 30-50 miles from Montague, Cooke, Grayson, and Lamar Counties, TX market you will have the flexibility to work a hybrid/field* schedule as you take on some tough challenges. Primary Responsibilities <ul><li>Assess, plan, and implement care strategies that are individualized by patients and directed toward the most appropriate, least restrictive level of care</li><li>Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services</li><li>Manage the care plan throughout the continuum of care as a single point of contact</li><li>Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members</li><li>Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team</li><li>Visit members in their homes and/or other settings including community centers, hospitals, nursing facilities or providers' offices </li></ul>You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications <ul><li>Must possess one of the following:</li><ul><li>High School Diploma/GED (or higher) AND 5+ years of experience working with ABD/SSI population within a clinical health care role</li><li>Associate's Degree with 3+ years of clinical experience</li><li>Unrestricted LPN/LVN license in the State of TX with 3+ years in clinical experience</li><li>CHW certification with 3+ years of clinical experience</li></ul><li>Intermediate level of experience with Microsoft Office, including Word, Excel, and Outlook</li><li>High speed internet in residence</li><li>Ability to travel up to 75% throughout the Montague, Cooke, Grayson, and Lamar Counties, TX areas, visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices</li><li>If field based, access to reliable transportation and valid US driver's license </li></ul>Preferred Qualifications <ul><li>LVN/LPN license in state of Texas</li><li>Proven ability to create, edit, save and send documents, spreadsheets and emails</li><li>Bilingual English and Spanish</li><li>All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy </li></ul>Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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