Distribution Center (DC) Transformation Portfolio Manager

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Imagine what you could do here. At Apple, great new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! We are strengthening our team and are seeking a dynamic and seasoned Portfolio Manager. We feature a collaborative environment with creative, inquisitive people and groundbreaking technologies. As part of the Pacific Operations Business Process Re-engineering team, you'll play a pivotal role in leading projects that transform Apple's Logistics operations in the rapidly growing Asia Pacific region (Greater China, North East Asia, South East Asia, Australia & New Zealand). Apple Distribution Centers are undergoing a major transformation focused on optimization, automation, and the application of generative AI across site, network, and processes. This exciting role offers the opportunity to lead a diverse range of cross-functional programs driving this strategic transformation. If you're passionate about driving critical initiatives and optimising supply chains, this is the perfect opportunity to make a significant impact. Come join us and make a difference!

Description

- DC Portfolio Management: Proactively manage the Logistics DC portfolio, encompassing a range of projects including system implementations, infrastructure upgrades, and process improvements. Ensure project alignment with business objectives and the DC roadmap, driving measurable improvements in DC performance. Provide strategic guidance and oversight for all projects within the portfolio. - Roadmap Development: Collaborate with Logistics DC teams and experienced DC subject matter experts to develop and prioritize future capabilities roadmaps, aligning technology investments with strategic business objectives. Conduct market research and competitive analysis to identify emerging opportunities and promote the implementation of scalable infrastructure. - Lead and Drive Key Cross-Functional Programs: Lead and drive selected key cross-functional programs within the DC portfolio, focusing on critical initiatives that require cross-functional collaboration and executive sponsorship. Define program scope, objectives, and success metrics aligned with overall business strategy. - Design and Implement Agile Fulfillment Solutions: Collaborate with DC operators, Outbound Logistics, and third-party partners to design and optimize end-to-end fulfillment and operational processes across PAC Distribution Centers, using data analysis, industry best practices, and cutting-edge technologies to drive efficiency, consistency, and global/regional integration. Serve as a solution architect, collaborating closely with engineering teams and actively participating in Agile sprints to design, develop, and deliver scalable and innovative capabilities, ensuring global and regional integration where applicable. - Leverage innovative Technologies for Operational Excellence: Identify and implement opportunities to use groundbreaking technologies such as AI/ML, GenAI, and RPA to drive efficiency gains, automate repetitive tasks, and reduce operational costs and carbon footprints. Continuously explore and evaluate emerging technologies. - Ensure Global and Regional Integration: Ensure that business processes and systems are seamlessly integrated both regionally and globally, adhering to Apple's standards and guidelines. Focus on creating a consistent and scalable global operating model. - Drive Continuous Improvement and Innovation: Foster a culture of experimentation and data-driven decision-making to optimize business processes and systems within the DC. Actively participate in data-related projects, ensuring a strong understanding of available data sources and providing input to ensure data tools and reporting mechanisms effectively support DC operations. Contribute to DC knowledge management to standardize best practices and train future subject matter experts.

Minimum Qualifications
  • 10+ years of progressive experience in business process management, system implementation, specifically within a distribution center or supply chain environment.
  • Proven experience leading cross-functional teams and successfully managing complex and strategic projects related to DC operations, system implementations, or process re-engineering.
  • Strong understanding of process improvement methodologies (e.g., Lean, Six Sigma, Kaizen) and experience with structured project management approaches.
  • A proven ability to influence and collaborate across all levels of the organization thanks to excellent communication, interpersonal, and presentation skills.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Degree or equivalent experience o in Business Administration, Supply Chain, Industrial Engineering, or a related field.

Preferred Qualifications
  • Expertise in implementing and integrating DC automation technologies, including WMS and robotics.
  • Strong working knowledge of Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Enterprise Resource Planning (ERP) systems.
  • Demonstrated ability to thrive in a matrixed, global organization, collaborating effectively across diverse teams and cultures.
  • Hands-on experience with solutioning in either SAP or web technologies.
    • Lean Six Sigma certification preferred.


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